Interview with the active partner Florian Tietjen

With the date of July, 1 Florian Tietjen is on board as a new partner of kick consulting GmbH. The business informatics graduate is a project manager, coach, and consultant and has been associated with the kick network for many years. In this interview, Florian answers questions from the kick editorial team.

 

What challenges are you currently facing in terms of your consulting work?

My passion is agile topics. So, I ask myself how I manage to integrate the agile mindset in a meaningful way in my professional everyday life and to push agile project management forward. I want people to understand that agility adds value, that it improves the way we work together, makes us more competitive and our workday more friendly. Currently, I perceive a great interest in these topics, both among team members and project managers as well as among executives and management. However, there are still a lot of questions about implementation and fears, e.g., regarding the own personal role. If an executive is worried about abolishing the own role with the introduction of agile approaches, it calls for arguments against these fears. This is where we as consultants need to be able to illustrate the big picture. It’s about the message that as an organization you embark on the “agile” journey together, everyone is taken along, everyone shapes themselves, nothing is dictated from the outside. Only if everyone involved understands and supports the overall roadmap will agility work.

 

You’ve been a partner at kick since the beginning of July. How are you doing with that?

In addition to my consulting projects, I am responsible for customer acquisition and support, as well as process optimization at kick. And here I already notice that as a shareholder I question my own actions even more than before. I’m also trying to involve our network partners more closely in many areas and continuously improve my networking skills. Colleagues in my network have been important sparring partners for me for many years; they support and inspire me on many topics with their wide-ranging expertise and experience.

 

What characterizes you as a person?

I am known for my structured way of working and my efficiency. The interlinking of complex topics interests me, I’m up for it. Besides, loyalty means a lot to me; I stand by what I say. And I believe that I am usually a good-humored person.

 

Thank you very much for the interview!

Last update Dec. 8, 2023

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You can view Google’s privacy policy at http://www.google.de/intl/de/policies/privacy/. For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html. We would like to point out that on this site Google Analytics has been extended by the code “anonymizeIp” to ensure anonymized collection of IP addresses (so-called IP masking).

6.2 Social-Media-Links

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6.3 Payment via the payment service provider Stripe

A payment transaction can be processed via the payment service provider Stripe, ℅ Legal Process, 510 Townsend St., San Francisco, CA 94103 (Stripe). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we pass on the following data to Stripe insofar as it is necessary for the fulfillment of the contract (Art. 6 para. 1 lit. b. GDPR).

Name of the cardholder
e-mail address
Customer number
Order number
Bank details
Credit card details
Credit card expiry date
Credit card verification number (CVC)
Date and time of the transaction
Transaction number
Name of the provider
Location

The processing of the data specified in this section is neither legally nor contractually required. We are not able to process a payment via Stripe without the transmission of your personal data. [You have the option of choosing a different payment method.]

Stripe assumes a dual role as both responsible party and processor for data processing activities. As the responsible party, Stripe uses your transmitted data to fulfill regulatory obligations. This corresponds to Stripe’s legitimate interest (pursuant to Art. 6 para. 1 lit. f GDPR) and serves the performance of the contract (pursuant to Art. 6 para. 1 lit. b GDPR). We have no influence on this process.

Stripe acts as a processor in order to complete transactions within the payment networks. Within the scope of the order processing relationship, Stripe acts only in strict accordance with our instructions and is contractually obliged to comply with data protection regulations in accordance with Art. 28 GDPR. Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of natural persons in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs).
Further information on objection and removal options towards Stripe can be found at: https://stripe.com/privacy-center/legal

Your data will be stored until payment processing has been completed. This also includes the period of the statutory retention periods in accordance with § 147 AO / § 257 HGB, which is necessary for the processing of refunds, receivables management and fraud prevention.

Legal information / address: Stripe Payments Europe Limited 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland, Attention: Stripe Legal

6.4 Payment via the payment service provider Klarna

We offer the option of processing the payment transaction via Instant Bank Transfer from the payment service provider Klarna GmbH, Theresienhöhe 12, 80339 Munich, Germany (Klarna). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we pass on the following data to Klarna insofar as it is necessary for the fulfilment of the contract (Art. 6 para. 1 lit. b. GDPR).
First name
Surname
Transfer amount

In this case, you name will be compared with the name stored in your online banking before the actual transfer is made and, if the check is successful, the instant transfer will be initiated. We have no influence on this process and only receive the result as to whether the name check was successful or not]. Depending on how your bank operates online accounts different verification steps are necessary: If your bank only accepts transfer orders with sufficient coverage, Klarna will not undertake an account coverage check. In all other cases, Klarna checks whether the sum of the account balance and the overdraft facility, less any unrecognised transactions, covers the amount to be transferred. Klarna reserves the right, if there is an increased risk of misuse, by checking instant transfers from the last 30 days to see whether they have been successfully executed. There are no credit checks based on historical payment data.

The check will either be carried out via your bank’s HBCI interface or via the user interface of your online banking – as if you were logging in yourself. If you maintain several accounts, information about unselected accounts will not be saved. Klarna also stores your online banking user identification (login name/account number) as a hash value. PIN and TAN codes are not stored.

We have no influence on this process and only receive the result of whether the payment was made or rejected, your account number, sort code, subject, amount and date. Further information on objection and cancellation options towards Klarna can be found at: https://www.sofort.com/payment/wizard/getCmsContent/data_protection/DE/0/de
Klarna stores your name, account number, bank sort code, subject, date and transfer amount for billing purposes within the statutory retention periods. The basis for this is § 28 para. 1 sentence 1 no. 1 BDSG.

Your data will be stored until payment processing has been completed. This also includes the period of the statutory retention periods in accordance with § 147 AO / § 257 HGB, which is necessary for the processing of refunds, receivables management and fraud prevention.

6.5 Payment via the payment service provider PayPal

We offer the option of processing the payment transaction via the payment service provider PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we pass on the following data to PayPal insofar as it is necessary for the fulfilment of the contract (Art. 6 para. 1 lit. b. GDPR)

First name
Surname
Your address
e-mail address
Telephone number

The processing of the data specified in this section is not required by law or contract. We cannot process a payment via PayPal without the transmission of your personal data. [You have the option of choosing a different payment method.]

PayPal performs a credit check for various services such as payment by direct debit to ensure your payment authorization and ability to pay. This corresponds to PayPal’s legitimate interest (pursuant to Art. 6 para. 1 lit. f GDPR) and serves the fulfilment of the contract (pursuant to Art. 6 para. 1 lit. b GDPR). For this purpose, your data (name, address and date of birth, bank account details) will be passed on to credit agencies. We have no influence on this process and only receive the result as to whether the payment has been made or rejected or whether a check is pending. Further information on objection and cancellation options towards PayPal can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Your data will be stored until payment processing has been completed. This also includes the period of the statutory retention periods in accordance with Section 147 AO / Section 257 HGB, which is required for the processing of refunds, receivables management and fraud prevention. Technical notes: We recommend checking whether log files of PayPal events are created that may contain personal data in plain text.

Legal information: No order processing according to Art. 28 GDPR. PayPal is not a processor within the meaning of Art. 4 No. 8 GDPR. It has its own responsibility. (https://www.lda.bayern.de/media/FAQ_Abgrenzung_Auftragsverarbeitung.pdf). Misc.: Special features apply to the use of instant payment notifications (https://developer.paypal.com/docs/api-basics/notifications/ipn/IPNIntro/)

7. Other data processing

The archive function of search engines also enables the data to be retrieved even if the information has already been removed or changed from the above-mentioned websites.

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9. Contact

To contact us regarding data protection, please feel free to use the following contact options. Responsible for the purposes of the GDPR:

kick consulting GmbH
Kärntener Str. 20
10827 Berlin
E-Mail: willkommen@kick-consulting.com
Phone: + 49 (0)30 843 066 00

Responsible in the sense of Section 5 of the German Teleservices Act (TMG):

 

kick consulting GmbH
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90409 Nuernberg
Deutschland

Telefon: + 49 (0)911 937 7010
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E-Mail: nuernberg@kick-consulting.com

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Registry entry: 
Amtsgericht Nuernberg, HRB 36185

Responsible for the content according to § 55 para. 2 RStV:
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DISCLAIMER

 

Liability for contents
As a service provider, we are responsible for our own content on these pages in accordance with general legislation pursuant to Section 7 (1) of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG, as a service provider, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. A respective liability will only be applicable as from the time of knowledge of a concrete infringement. Upon recognition of such infringements, we will remove the respective content immediately. Whilst every care has been taken to ensure that the information on this website is accurate, kick consulting GmbH cannot guarantee the currency, accuracy, completeness, or quality of the information, data, images, and publications provided. Liability claims against kick consulting GmbH relating to damages of a material or non-material nature caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded as a matter of principle, in as far as there is no demonstrably intentional or grossly negligent fault on the part of kick consulting GmbH. Publications are subject to correction and are non-binding. kick consulting GmbH expressly reserves the right to make changes or additions to the information provided without prior notice.

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